RemoteWorks has worked with several Fortune 500 organizations in developing and enhancing their Customer Relationship Management (CRM) strategies. Our role has ranged from developing a custom sales force automation package to implementing the transport mechanism for database transactions being routed throughout an organization. Our value-add lies in our hard-won experience working with distributed applications and understanding the complexities of data exchange particularly in the area of database transactions.

Many CRM vendors today are attempting to "do it all"; provide applications for sales activities, marketing activities, support/help desk, and configuration and inventory management applications. While these enterprise-wide solutions tell a great story, the reality is that the implementation can be tricky. RemoteWorks can work with an organization implementing any range of CRM solution to plug the holes of software which doesn't precisely fit a company's needs, to provide an extremely reliable and efficient communications backbone for a CRM solution, or to work as an integration and transition partner from legacy systems to a new system.