SERVICES

RemoteWorks offers a wide-range of service offerings which can be customized to meet an organization's specific needs. Our involvement will vary depending on the products being installed and a company's own resource constraints.

Generally, we do not undertake a service engagement unless it is in conjunction with the installation of one of our product solutions as this enables us to truly leverage our strengths and maximize the impact we are able to achieve.

SYSTEM IMPLEMENTATION AND INTEGRATION

As a value-added reseller of several leading edge technologies, RemoteWorks has extensive experience installing and configuring NT-based solutions for communicating to remote and/or mobile computers.

Our staff of implementation personnel will work with your IT resources to implement the solution that meets your specific needs. When required, we will bring in our custom application resources in order to integrate and/or migrate legacy system data or for creating custom modules to enhance existing or off-the-shelf packages.

CUSTOM APPLICATION DEVELOPMENT

RemoteWorks has a team of developers who can work with our customers to design and develop custom applications to fit a particular need. We develop using Microsoft-standard tools and have written applications in the past for:

  • Estimating and Generating Proposals
  • Sales Force Automation/Customer Tracking
  • Resource Scheduling and Payroll Integration
  • Competitive Price Tracking
  • Field Audit Reporting
  • The Monthly Parsing and Distribution of Legacy Data
  • PROJECT MANAGEMENT

    RemoteWorks has extensive experience managing the implementation of large-scale IT projects. We can assign a full-time project manager for a limited implementation engagement or help you to fill temporary gaps in your existing resource assignments. As a solutions partner, RemoteWorks generally builds long-term relationships with our clients and are available in whatever service capacity required on an ongoing basis.

    TRAINING

    Our affiliate company, Dynamic Systems Solutions, offers a wide-range of custom and generic computer training at our headquarters in Nashua, New Hampshire.


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